Continuing Education Credits
Pass = 12 hours per course
Fail = 8 hours per course
Course Information
The Canadian Professional Insurance Broker (CPIB) is a senior designation program developed by the Insurance Brokers Association of Canada (IBAC) and its provincial/regional Member Associations. It is specifically designed for property and casualty insurance brokers and is positioned at a university level of study.
Admission prerequisites for the designation are either the CAIB or AIIC/CIP designations. Prerequisites will be waived for CCIB graduates.
Course Outline
Designed for the property casualty marketplace, the CPIB program has three distinct streams: Personal Lines, Commercial Lines and Broker Management. Within each stream, three broker-specific mandatory courses and three elective courses must be completed to earn the designation. Students are expected to complete an entire stream of CPIB courses in order to earn the designation.
IBAC will award the CPIB designation to successful candidates who meet the following conditions:
- they are employed by an insurance brokerage;
- that brokerage is a member in good standing of the provincial association (IBAS) at the time of the granting of that IBAC designation;
- that brokerage continues to be a member in good standing of the provincial association.
Non-members who complete the CPIB program are only entitled to a certificate of completion. However, a licensed non-member who works for a brokerage that would otherwise be eligible for IBAS membership, and who is neither a principal nor a shareholder in that brokerage may apply for an annual associate membership with IBAS in order to use the CPIB designation.
Personal Lines
Mandatory Courses
- Law & Professional Ethics
- Claims Administration
- Advanced Personal Lines
Elective Courses (choose 3)
- Acounting/Finance
- Marketing
- Sales Management
- Communications
- Business Administration
- Organizational Behaviour
Commercial Lines
Mandatory Courses
- Law & Professional Ethics
- Claims Administration
- Advanced Commercial Lines
Elective Courses (choose 3)
- Accounting/Finance
- Marketing
- Sales Management
- Communications
- Business Administration
- Risk Management *
- Organizational Behaviour
Broker Management
Mandatory Courses
- Law & Professional Ethics
- Claims Management
- Business Strategy
Elective Courses (choose 3)
- Management Accounting *
- Marketing
- Human Resources *
- Communications
- Organizational Behaviour
- Business Finance
- Management Information Systems
- Sales Management
* = strongly recommended due to their relevancy.
Mandatory CPIB Courses
The following mandatory courses are available by self-study. Each course culminates in a national exam with a pass mark of 60%. Students receive a text, study guide, practice exam and exam marking guide. Students can register for self-study courses at any time of the year. At the time of registration students are required to identify their chosen exam date. Postponements are available for a fee.
Law & Ethics
This advanced course uniquely packages the subjects of Law and Ethics and applies them to the needs of the Canadian insurance broker. Topics include business law; ethical principles and issues; personal and organizational ethics; insurance brokers as professionals at common law; developing a risk management strategy for professional liability; corporate law; insurance broker and its business contracts; e-commerce; privacy rights; legislation and practice; employment contracts; employment relationship and termination.
Claims Management and Administration
This course takes an advanced look at the claims process from the perspective of an insurance broker. Topics include the claims process; responsibilities and rights of the insurer; the brokerage and claims management; claims by assignees and third parties; recent developments and future directions.
Advanced Personal Lines
This advanced course will take the information about personal lines learned in the CAIB program and expand that to prepare the broker to deal with the more complex issues that face insurance brokers on a daily basis. Topics include beyond the personal liability policy; dealing with exceptional homes; other residences; valuations; home-based businesses; fraud; unlicensed vehicles; sales and promotion.
Advanced Commercial Lines
Using a case study approach, this course focuses on enhanced product knowledge and the application of a sales approach of the broker function. Topics include underwriting and submissions; assessing liability exposures; environmental impairment liability (EIL) insurance; D & O and employment liability, cyber liabilities and proposals, presentations and sales techniques.
Registration
Click here to print the CPIB Mandatory Courses registration form.
CPIB Online Elective Courses
Students who enroll in CPIB online elective courses are required to purchase a corresponding text book. Students have access to the online course for 16 weeks. IBAS offers the following electives courses online:
Human Resources Management
The Human Resources Management course will help people understand how successful management of people at their place of employment or in voluntary organizations can lead to better working conditions and performance.
Business Administration
The Business Administration course provides an introduction to the nature of organizations and the external environment within which they operate. Surviving and prospering in today's business world requires an understanding of the broader issues that organizations face - the social, political and economic context within which they operate. The fundamental aim of this course is to introduce you to many of these critical concerns and to prepare brokers to deal with the variety of challenges and opportunities present in the work-place today and tomorrow.
Organizational Behaviour
The Organizational Behaviour course introduces concepts of individual and group behaviour as they affect performance in organizations. Topics covered include motivation, communication, decision making, leadership and structural issues. Lectures and case discussions are employed to develop theoretical models and illustrate their use.
Examination Format
All of the above course exams are multiple choice and are completed online in a proctored environment. Students must contact the IBAS office directly to arrange an exam sitting. Students require a mark of 50% or higher to pass the course. Students receive their results immediately upon completion of the examination.
Registration
Register Online
CPIB Course Transfer Credits
Elective courses can also be taken through a university or college of the student’s choice.
Students may apply for up to 3 transfer credits, for post-secondary institutional courses already completed, that have been approved by IBAC.
Students wanting to transfer course(s) should first contact IBAS to confirm whether the course can be transferred. If so, the student must complete the Elective Course Transfer Form and submit it and the transfer fee(s) to IBAS. The form must be accompanied by the transcript from the post-secondary institution. The course(s) to be transferred should be underlined or highlighted, easily distinguished from the other credits listed.
If the course has not yet been approved for transfer:
The student must complete the Elective Course Evaluation Form and submit it and the evaluation fee(s) to IBAS. The form should be accompanied by the transcript and a description of the course from the post secondary institution where the credit was obtained. The evaluation takes approximately 3 weeks.
Note: The evaluation fee is payable whether or not the course is deemed to be equivalent. However, if the course being evaluated is approved, the transfer fee will be refunded.
